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Frequently Asked Questions
Can I have a sample for testing?
Samples are available for quality evaluation. Please contact our team to discuss the details and shipping arrangements.
What is the Minimum Order Quantity (MOQ)?
Our standard MOQ is 1 piece. For custom branding or OEM projects, we can discuss specific requirements based on your needs.
Can I add my brand logo to the products?
Yes, we provide full OEM and ODM services. We can customize the product with your logo and design bespoke packaging for your brand.
How do you ensure product quality?
All goods undergo a 100% inspection process. This includes raw material checks, in-production monitoring, and final testing with advanced equipment before shipment.
What are your payment terms?
For wholesale orders, we typically require a 30% deposit before production and the remaining 70% before shipment. We accept T/T, Western Union, and other standard methods.
How is the after-sales service handled?
If you encounter any issues, please provide photos or videos. Our technical team will provide solutions immediately, including sending free replacement parts and repair guidance.