Q1: How do you ensure the products arrive safely?
Each DC fast charger is protected with shockproof and waterproof packaging, and securely placed inside a customized, sturdy wooden crate for ultimate protection during sea or land freight.
Q2: What are your typical payment terms?
Our standard terms are 30% deposit and 70% balance before shipment via T/T.
Q3: What is the typical lead time for an order?
The standard production lead time is 25-40 days after order confirmation, depending on the model and quantity. Expedited production can be arranged for urgent projects.
Q4: Do you support product customization (OEM/ODM)?
Yes. We offer comprehensive OEM/ODM services, including custom colors, logos, and branding. We can also tailor hardware configurations or software interfaces based on project specifications.
Q5: How is quality controlled before delivery?
Every single unit undergoes a 100% full-load aging test and functional check before leaving our factory. We ensure each charger meets strict performance and safety standards.
Q6: What is your advantage in ensuring long-term cooperation?
We build partnerships on reliable product quality, competitive pricing, and sincere communication. Our focus is on becoming your trusted, long-term supplier by ensuring your project's success.