We are a professional manufacturer of new and sustainable energy applications for over 18 years.
What is the warranty period for your products?
The warranty is 12 months. During this period, we provide technical support and replace new parts for free, with customers responsible for delivery.
What are your payment and trade terms?
We accept T/T (50% deposit, 50% before delivery). Trade terms include EXW, FOB, CFR, CIF, DAP, DDU, and DDP.
How long is the typical delivery time?
Generally, it takes 3 to 7 working days after receiving your advance payment. The specific time depends on the items and order quantity.
Do you test all goods before delivery?
Yes, we conduct 100% testing on all products prior to delivery to ensure quality.
What is the difference between a Movable Charger and a Wallbox Charger?
Beyond appearance, the protection levels differ: wallbox chargers are IP54 (outdoor use), while Movable Chargers are typically IP43, which are not recommended for outdoor use during rainy weather.