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Frequently Asked Questions
What power range do your DC fast chargers support?
Our DC chargers offer a wide range of power outputs from 30kW up to 360kW, making them suitable for various electric vehicles and charging speed requirements.
Can these chargers be integrated with solar power systems?
Yes, we support connection to solar power systems, allowing for a more sustainable and cost-effective green energy charging solution.
Which charging standards are compatible with your stations?
We support all major global standards including CCS1, CCS2, CHAdeMO, NACS (Tesla), and GBT-DC to ensure compatibility with any electric vehicle.
How do users pay for or start a charging session?
Users can start charging via RFID card authentication, a mobile app (scanning QR codes), or through integrated credit card POS terminals.
Do you provide technical assistance for installation?
Absolutely. We provide comprehensive installation manuals, wiring diagrams, and remote technical support via phone or video to assist your local certified electrician.
Is the charging equipment weather-resistant for outdoor use?
Yes, our chargers are designed for public use with robust protection ratings, ensuring reliable performance in various outdoor environments.