Frequently Asked Questions
What are your terms of payment?
We support online fast payment and T/T (Telegraphic Transfer).
Do you test all your chargers before shipping?
Yes, all major components are tested before assembly and each charger undergoes full testing before being shipped to ensure quality.
Can I order samples? What is the lead time?
Yes, samples can be ordered. Typically, it takes 7-10 days for production and an additional 7-10 days for express shipping.
How long does it take to fully charge a car?
The time depends on the car's battery capacity and its On-Board Charger (OBC) power. Calculation: Total battery kWh / (lowest value between OBC or Charger power). For example: 40kWh battery / 7kW OBC = ~5.7 hours.
Are you a professional manufacturer?
We are a professional manufacturer specializing in EV charging solutions with high production capacity.
What networking options are available?
Our stations support various networking methods including 2G, 4G, Wifi, and applet integrations.