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Frequently Asked Questions
1. What is the typical delivery time for orders?
For standard size models, we maintain ample stock. Orders under 300 pieces can be dispatched within 3-7 days. Bespoke designs generally range from 10-25 days depending on the quantity.
2. What payment and trade terms do you offer?
We accommodate secure payment through T/T. Our primary trade terms are EXW or FOB, though we are open to negotiating terms that suit your business needs.
3. How do you handle product installation?
We provide comprehensive installation instructions tailored for every type of barrier and shelf system to ensure a seamless setup experience.
4. Do you support OEM and ODM designs?
Yes, we have extensive expertise in customizing products and shelves according to OEM and ODM specifications.
5. What type of packaging is used for shipping?
Each product is meticulously secured in a reinforced double corrugated box to ensure it arrives safely at its destination.
6. Which loading port is closest for logistics?
Our most convenient loading port is Ningbo, which facilitates efficient global logistics and dispatch.