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Frequently Asked Questions
What is the charging capacity of the ENC-DCX020A?
This model is a high-speed DC fast charging station with a capacity of 20KW.
What types of vehicles can use this charging station?
It is suitable for a wide range of electric vehicles including buses, taxis, logistics vehicles, public service vehicles, and private electric cars requiring fast charging.
Can it be used outdoors?
Yes, the station has an IP54 rating, providing protection against dust and water splashes, making it suitable for various environments.
What are the supported authentication methods?
Users can authenticate via QR Code scanning, RFID Card, or a secure Password Login on the 4.3-inch touch screen.
What safety protections are built into the system?
The unit includes comprehensive safety features such as Over Current, Under Voltage, Surge Protection, Leakage Protection, Short Circuit, and Over Temperature protection.
Which standards does the charger comply with?
It is designed according to international standards including IEC 62196 (2017) and IEC 61851 (2017).